The Prinsendam is somewhat unique in making this annual trek round the South American continent into the Antarctic and up the Amazon. No other ship seemed to offer such a good overall value for money coverage of this area in the southern hemisphere.
We had once briefly visited the Prinsendam while she was docked in Dubrovnik when we were passengers there on sister ship the Amsterdam.
Neither of us were impressed with the overall image of this slightly aging small to medium size ship, particularly having been passengers on the more glamorous and sparkling Amsterdam at the time. Therefore we didn't book the ship in blind ignorance.
Our experience is really divided into three parts: (1) the itinerary, (2) the ship and (3) the officers and crew.
(1)As far as the itinerary is concerned it really couldn't have been bettered and is something we will have great memories of for years to come. Our daily blog will hopefully allow us to continue to capture the magic of much of the voyage.
The provision of free shuttles from most ports into the centre of the local town was an important feature of this voyage and was always much appreciated.
(2)The ship is most definitely showing its age. It has a significant rust problem throughout.
The main services, so essential to guest comfort, seem to not be completely reliable. Sometimes it may be the air conditioning, on the rare occasion it may be water and plumbing and the elevators can be problematic in slightly rough seas.
The life boats (doubling up as ship tenders) also show signs of wear and tear and occasionally became unreliable while in action!
The balconies that I have seen also have deficiencies with rust showing through where passengers might stand or sit.
Although on going maintenance does take place while the ship is underway it seems to be a losing battle to my untrained eye.
Food and entertainment are always subjective matters but suffice to say there is more than ample of each. Perhaps food wins over entertainment on the quality rating side, in my opinion.
The new extended aft deck pool area is a real asset to the Prinsendam and an ideal place to sit and relax.
One of the really big minuses for us was not having the navigational information available on screen in our cabin. ALL cruise ships offer this service showing where you are on a map, your speed, wind direction etc.
It's what I consider essential information to ponder on a cruise. This was missing for 90% of the time on this ship. Unacceptable I'm afraid.
(3)The excellence of the officers and crew can not be emphasized enough.
In some ways they seem to try to make up for the other deficiencies. From Hotel Manager down, the attitude and concern for passenger comfort from these extremely hard working individuals is just so commendable. They keep this up on a daily basis for Grand Voyage after Grand Voyage. They are all quite exemplary.
Our Captain was not visible during the day but often made himself available for sessions in the Queens Lounge, where he was the occasion, and at many other social events held more privately by the various organizations represented on the ship.
Captain Albert, who also publishes a daily blog of his own, was normally very interesting, entertaining and often amusing. A good combination of assets to possess. He genuinely seemed to enjoy interacting with passengers.
Overall this was an excellent voyage only being spoiled very slightly by the vagaries of an aging ship. Well done HAL but you must address the matter of the ship itself. Either sell it and replace it with a newer version or really spend some money making it absolutely fit for purpose.
Finally, I should add that we did meet some delightful fellow passengers on this voyage, a few of whom I hope and expect to stay in contact with over the forthcoming years.
Amen
Paul,
ReplyDeleteI couldn't agree more with your thoughts on the ageing of the Prinsendam. We spent 24 days on her in November and we too saw the rust in so many places on the ship plus our balcony which was 044 needed so much attention not only to the rust but the wood needed to be thoroughly sanded right back and revarnished. It is a lovely ship, a perfect size but unless HAL spends a lot more money on her and puts her into drydock to do these repairs, she will unfortunately just get worse.
Your comments were spot on. We thought our Captain and crew were excellent in every way and of course food is subjective to different tastes, but on the other hand we never went hungry. We found the hamburgers and icecreams to be A1 and our overall experience on this lovely ship was great.
Jennie
Many, many thanks for report on your trip. You are a delightful couple and best wishes for a happy homecoming.
ReplyDeleteThank you for spending the time, effort and money to share your experience of the Grand Voyage. I enjoyed reading it every day and truly felt as though I were (almost) right there with you. I also followed Captain Albert's blog and found it interesting to learn of the cruise from his perspective.
ReplyDeleteWe hope you are home safe and sound and although have not been able to follow all your cruise, well done on an excellent blog. Hope to have a face to face visit with you soonish as it is far too long since we have all got together. We are just back from an intensive tour of China, photos to be on Picasa web album soonish. Have a good Easter.
ReplyDeletewith love
Janice and Melvyn